Last revised 09/30/2016

We respect and protect your privacy. We will NEVER sell or share your personal information with outside companies for their promotional use. The information you provide to us will be used to:

  • Process your order
  • Enable the features of the Software you are using
  • Provide the service(s) or carry out the transaction(s) that you have requested or authorized

Based on your permission, occasionally we may contact you with special offers that may interest you.

Collection & Use of your Data

Personal Information

As part of your interaction with us related to sales, service, support, registration, and payment, we may collect the following personal information, such as:

  • Name
  • Billing address
  • e-mail address
  • Phone number(s)
  • IP address, browser & cookie information
  • Credit card information
  • Industry
  • Username, password, security question & security answer
  • User feedback
  • Forum discussions & chats
  • Emails & phone conversations as a part of customer support

Based on the information provided above, we may obtain additional information about you that we collect from other sources. These sources may include information:

  • that is available publicly
  • you provided at conferences, seminars or to our business affiliates
  • available from third parties including, but not limited to social media networks, that you have provided consent to

Business Information

As a part of your usage of DonorView software, we may capture information such as:

  • Profile information related to your constituents
  • Contact information of your constituents
  • Donation information related to your gifts and pledges
  • Contact and donation information from online donations
  • Documents that have been uploaded
  • Email addresses related to your campaigns
  • Templates & the content that you create
  • Information related to your campaigns
  • Any information that you import into a recipient list

Analytical Information

As a part of your usage of DonorView software we may capture information such as email addresses and/or IP addresses of recipients who:

  • Opened your email campaign
  • Clicked on the links in your email campaign
  • Bounced back as undeliverable
  • Forwarded your email campaign
  • Subscribed & Unsubscribed from your lists